Terms of Service

Neuronz.ai is a managed memory and context layer for AI coding agents. A plugin in your agent (Claude Code or Oh-My-Pi) sends the service what your agent learns and does, and brings the relevant records back when they apply: facts, rules you approve, knowledge documents, records of work done, and notes on how you write and who you work with. We run the only instance; the service is not open source and cannot be self-hosted.

Accounts are for individuals. Every account works inside its own personal workspace. Team and company plans are not available yet, and these terms do not cover them.

You must be at least 16 years old and able to enter into a binding agreement. By creating an account you confirm that you are.

• Give a real email address you control; we use it for account and security messages.
• Keep your password, two-factor codes and API keys secret. Anything done with them counts as done by you.
• Tell us at [email protected] as soon as you think your account or a key has been compromised, and revoke the key in the app.
• One person per account. Do not share or resell access.

You agree not to:

• break the law, or store or share content that is illegal or infringes someone else’s rights;
• try to reach data that is not yours, probe or bypass the isolation between accounts, or test the service’s security without our written permission;
• overload, disrupt or reverse engineer the service, or use it in a way that degrades it for other users;
• send spam or malware through it, or use it to harass or harm anyone;
• store personal data about other people that you have no right to keep. You are responsible for what your agent records about the people you work with.

Do not store secrets such as passwords, private keys or access tokens in your records. The service is built to hold context, not credentials.

You own everything you and your agent store in Neuronz.ai. You give us a limited, non-exclusive, worldwide licence to host, copy, process and display that content only as needed to run the service for you: storing it, indexing it for search, sending it to the model providers listed in the Privacy Policy, and returning it to your agent and dashboard. The licence ends when the content is deleted.

We do not sell your content, we do not use it to train AI models, and we do not look at it except when you ask us to, or when we must to keep the service secure or to comply with the law.

The plugin runs inside your coding agent. The agent itself, and the AI provider behind it, are separate products under their own terms, and we are not responsible for them. We grant you a personal, non-transferable licence to use the plugin with the service for as long as you have an account.

Neuronz.ai is free for individuals. We will never charge you unless you choose a paid plan that you explicitly agree to.

The service is provided “as is” and “as available”, with no service-level agreement. We work to keep it running and your data safe, but we do not promise it will be uninterrupted or error-free, that every record will be recalled, or that what the service returns is accurate. Check what your agent does with it. We may change, add or remove features; if a change significantly reduces what the service does for you, we will tell you in advance.

To the extent the law allows, we are not liable for indirect losses, such as lost profits, lost business or lost opportunity, arising from your use of a free service. Nothing in these terms limits or excludes liability that cannot be limited under French or EU law, including liability for death or personal injury caused by negligence, for gross negligence or wilful misconduct, or your statutory rights as a consumer.

You are responsible for the content you store and for how your agent acts on what the service returns.

You can stop using the service at any time and delete your account from the account settings in the app. Deleting your account deletes your records as described in the Privacy Policy.

We may suspend or close an account that seriously or repeatedly breaks these terms, or when the law requires it. Except where that would be unlawful or would put the service or other users at risk, we will tell you why first and give you a chance to respond. If we ever shut the service down, we will give you at least 30 days’ notice by email so you can retrieve your records.

We may update these terms. For a significant change we will email you at least 30 days before it takes effect. The date at the top of this page shows the latest version. If you do not agree with a change, you can delete your account before it applies; continuing to use the service after that date means you accept the new terms.

These terms are governed by French law. If something goes wrong, please contact us first; most problems are quicker to solve by email. If we cannot agree, the French courts have jurisdiction. If you are a consumer living in another EU country, you keep the protection of the mandatory rules of that country and may also bring proceedings in its courts.

Questions about these terms: [email protected].

• Publisher and director of publication: Chris Alexandre Pena, entrepreneur individuel (sole trader) based in France. SIREN 822 965 737, SIRET 822 965 737 00049.
• Contact: [email protected]
• Host: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Phone +49 9831 505-0. www.hetzner.com